Please read through our FAQs below. If you have any further questions, please contact us at any time.

General Questions

I do recommend children come to classes providing they can be managed and are reasonably well behaved and not distracting you from your dog.

Children from 4 years on are most welcome and encouraged to interact and train their dog both in classes and at home.

Yes, there is! All venues have access and a ramp can be organised for our Hopper Crossing training centre if necessary so please let us know if you require one . The inside of the venues is all on one level and there is plenty of room to move around in.

We do not, however have disabled toilets.

During summer time, the weather can get a bit out of hand and we can get the late afternoon temperatures of 30+ degrees. Puppies and dogs cannot regulate their body temperature very well once we hit the mid 30’s and this has to be taken into account.

Our venues are reasonably well insulated and cool however if we feel the heat it just too much for the dog to cope with, we will get in touch with everyone to let them know if we postpone that lesson.

We have an online booking system so if you are interested in booking into Puppy Classes, Canine Classes or Day Care, you can do this all online. All available dates and times have been added and we continue to update this regularly. If you have trouble booking online, please let us know.

You can pay by credit card, PayPal or direct bank transfer and we do also offer a ‘Cash on arrival’ option so you can pay on the night you start classes.

The ebook is able to be downloaded immediately so if you purchase this option only, I need to ensure it has been paid for before you start downloading it.

If you purchase the book package, the same applies because you can download the ebook version immediately.

If you are purchasing the paperback version, you have more payment options including picking it up when you arrive at your booked course, without postage fee.

If you purchase the book package and have booked into a course, you will need to pay for the ebook version separately via credit card, PayPal or Stripe.

Puppy Classes

Your puppy needs to be between 7 and 20 weeks to join. Small breeds may join as late as 18 weeks however large and giant breeds are recommended to join Delta Level 1 instead.

A puppy develops rather quickly and by 20 weeks it moves on from the baby stage and goes onto being a teenager. As soon as a puppy has lost all its baby teeth and has a full set of adult teeth, it is no longer called a puppy. It is an adult from around 12 months of age.

Yes it can, providing it has started the course. Most breeders have already given the puppy its first vaccination and this is enough to get it into a class. If you choose to wait until the entire vaccination regime has been completed, you are actually wasting valuable learning time as this is when socialisation is peaking.

Of course they can! Piglets need good socialisation skills and training as much as puppies and they can easily join a puppy class. They will learn the same skills but have their program modified slightly to incorporate handling and animal husbandry.

All puppies and dogs will get a certificate for passing their course providing they completed it. They must attend at least 4 out of 6 lesson in puppy classes and 5 out of 7 in dog classes in order to get their certificate.

If the attendance was less, then the dog will receive a Certificate of Attendance and not a pass in its level.

If for some reason, you cannot make it to class, we will do our best to provide you with a catch up lesson during the week or possibly jump you into another group doing the missed lesson.

Puppies can be very distracting and cute and find it very hard to sit still for 2 whole hours so we prefer to do a puppy free theory lesson so we can get the important stuff out of the way. During this lesson we will ask you about your home set up and discuss many topics such as toilet training, mouthing, boredom and more. We also discuss the learning theory so you are equipped with the knowledge to train force free!

Canine Classes

Any dog can come to classes providing it has the ability to cope when surrounded by other people and dogs. It does not matter if it has not learned anything yet, that is the trainer’s job, however if you are unsure whether your dog will be able to remain calm, an individual assessment is recommended first.

Any dog breed can join classes. As far as I can see, as long as it has fur, can bark and has 3-4 legs, it is a dog!

A dog has to be over 4 months and fully vaccinated to join these classes.

All my classes are kept small so they remain personal and more manageable. Keeping the dogs happy, stress free and giving them space is very important.

I also abide by a strict code of ethics set by Delta Society Australia and the Pet Professional Guild Australia which sets our class number to 6-8 dogs maximum per class.

I run dog free theory lessons before every course so I can get through the bulk of the information you need without the distraction of your dog. During the theory lesson, we discuss learning theories, methodology, what you will learn, what you need to work on before starting, you learn about canine body language, learn about abnormal behaviour, familiarise with terminology that will be used in class, you will be briefed on OHS to ensure everyone is safe throughout the course, I will get information on you and your dog and you will learn about rules and how to manage your dog during the course.

Once we have all this out of the way, we can get right into training when you start the following week with your dog!

All puppies and dogs will get a certificate for passing their course providing they completed it. They must attend at least 4 out of 6 lesson in puppy classes and 5 out of 7 in dog classes in order to get their certificate.

If the attendance was less, then the dog will receive a Certificate of Attendance and not a pass in its level.

Sometimes owners cannot get to class on time because of traffic, car issues, work, babysitter issues, sick children, school events, dog is unwell, etc. I will try to organise a catch up lesson with you before the end of the course to make up for the lost lesson.

If you cannot complete the course at that time, your paid fee will be held and used when you re-enrol however if you cannot return at all, then you will receive a 50% refund.

If too many lessons are missed, then I might suggest withdrawing from the current group and starting again in the next new one.

Yes, it can but we have to monitor it a little more carefully. With the females, if they come into season, they need to defer from classes until they have finished. If this is the case, they can start again in the next course at no extra cost.

With the male dogs, owners need to be prepared for ‘male’ behaviour- posturing, urine marking on everything and possibly challenging of other dogs. I don’t exclude dogs just because they are entire however owners need to be watchful of their dogs as their hormones play a role in their behaviour.

Again, these dogs are not discriminated upon and can join classes if they can be managed well enough. However, if they struggle in general, an individual assessment and one on one training would be recommended first. Once it has learned the coping skills to allow it to be closer to dogs and people, it could then be added to a group.

If I suspect your dog has underlying anxiety that requires further assistance, then I will discuss other options with you to ensure we give the dog the best chance to improve.

I only use force free training methods in my dog training classes and there are particular pieces of equipment which go against my methodology and code of ethics. For this reason, choker or check chains, prong collars, electric shock collars, chain leashes, Sporn or Lupi harnesses are NOT allowed to be used. Retractable leashes are also banned from classes as they pose an OHS risk.

The equipment I DO recommend is head halters, normal flat collars, martingale or limited slip collars, basic harnesses and front attachment harnesses, nylon, cotton or leather leashes with a minimum of 1.2m in length.

No because I am a force free dog trainer. Bullying has been proven to be traumatic to the dog, exacerbate anxiety, can trigger aggressive behaviour, fear, phobias and redirected aggression.

If you are seen intimidating your dog in a class, you are warned and if you still choose to work with your dog in that manner, you will then be asked to leave the course.

Not necessarily as you will only use treats to train a new behaviour. Once this has been proofed and generalised to various environments and situations, you gradually wean or phase the treats out and then the dog is expected to naturally perform. I do recommend by this point to substitute treats for a life reward such a play, off leash entitlements, attention, chasing a ball, swimming, etc.

And greediness is not a result of training with treats; it tends to be either genetic or because treats were given for no particular reason. I always encourage the dog to perform a simple act before it gets ANY treat.

Classes, no matter what level, are not about what your dog can and cannot do necessarily; it is more about your dog learning to be reliable in a variety of situations with a variety of stimuli. Your dog may be really well behaved at home but as soon as you add in variables, it all falls apart and this is because your dog has failed to generalise the behaviours. Coming to classes and starting from the bottom helps it work on impulse control, learn to generalise behaviours, learn to focus despite distractions and gives you tools and strategies on how to transfer this back to your home, when on walks, when at the dog park, when there are visitors, when at the vets or groomers, etc.

In saying that, if your dog clearly demonstrates it can cope and learn really well in a class, then it would be given more advanced work to do so it does not get bored or frustrated.

When dogs join the Canine Classes, they are no longer puppies and this means their social skills may be different. Some dogs may have not been to puppy classes, have not had a chance to interact much with other dogs or just don’t know how to and there may also be a very big size difference too. Other dogs may have had a bad experience or be generally anxious and fearful and for these dogs, play is not something they look forward to.

If you have a sociable dog and are also looking for play sessions, then I recommend play dates with your friends or consider dog day care.

In Canine Classes, the emphasis is calmness in the presence of dogs and reduced frustration when they are on leash.

Owners need to bring lots of treats, some toys, poop bags, their walking equipment, a stuffed Kong or pig’s ear, and the dog’s mat to every class. I do also recommend owners bring a treat pouch so they do not rely on plastic bags or containers to hold their treats. Vaccination certificates must also be brought in to be cited.

Dog Day Care

All dog must be assessed before they can start day care because we need to ensure they are friendly towards both other dogs and people. We do not accept dogs that display aggressive behaviour with intention to cause harm.

Before your dog can attend, a comprehensive profile form needs to be completed so we have a good idea about your dog and its habits. This form will also ask you for your emergency contacts and have waivers to sign.

We have the space to take up to 50 dogs however we feel this is too many and dogs will not have enough space to run around so we will only be taking up to 25 per day.

We will divide dogs into 3 smaller groups as our pens are divided